The luckiest among us will never have to face a major crisis through the course of our careers. Many people may face one professional calamity; the chances of dealing with more than one are very slim. Yet Terry Dale has done exactly this and still approaches his work with a cheerful sense of humor and optimism.
![February 2024 | United States Tour Operators Association (USTOA)Making the World Smaller—and Better—for TravelersUnited States Tour Operators Association (USTOA)](https://businessinfocusmagazine.com/wp-content/uploads/2024/02/united_states_tour_operators_association_ustoa-1.jpg)