“A 5-star experience for me means you feel like you’re a cherished guest, as opposed to a person with a cherished credit card,” writes Tara Baxendale of Toronto, in response to a survey from this writer asking what a 5-star experience means.
November 2023
Be Our Guest
Celebrating Canada’s Holiday IslandTourism Industry Association of Prince Edward Island
Corryn Clemence, CEO of the Tourism Industry Association of PEI (TIAPEI), arrived in Prince Edward Island, Canada’s smallest province, for a two-week visit in 1997, the year the Confederation Bridge opened. She was so enchanted by the island that her two-week stay extended to two months.
Opportunities Abound for Provincial TourismTourism Industry Association of New Brunswick
The Tourism Industry Association of New Brunswick (TIANB) is the premier organization for the assistance and benefit of both tourism and hospitality in its eponymous home province. The association is now celebrating its 40th anniversary, having gotten its start in September 1983 under its original name, Hospitality New Brunswick Inc. Before that, only a couple of local hoteliers and restaurateurs were registered on the patent, but the association was eventually incorporated under its current name in 1991, both to bring it up to speed with more modern organizations and to operate under a broader umbrella.
Halifax Stanfield: A Beacon of Success in Atlantic CanadaHalifax International Airport Authority
Halifax Stanfield International Airport (Halifax Stanfield), Atlantic Canada’s largest airport, served 3.1 million passengers and processed 37,000 metric tonnes of cargo last year, generating an annual economic impact of $3.4 billion for the regional economy.
Building a Better Workforce Through Better ResearchTourism HR Canada
Committed to creating a workforce for the tourism industry that’s among the best in the world, Tourism HR Canada celebrates its 30th anniversary this year.
Supporting Sustainability for Smaller BusinessesGreenStep
When Angela Nagy was 18, she was hired to coordinate grants to build an interpretive greenway trail along Mission Creek in Kelowna, British Columbia, about four and a half hours northeast of Vancouver. The aim was to protect the ecosystem of the creek and support community learning about native species, history, and conservation.
An Ideal Place to Live and WorkTwin Cities Development Association
Founded in 1985, Twin Cities Development (TCD) supports economic growth within Western Nebraska. The association is always eager to welcome new businesses and supports newcomers like family, TCD Executive Director Jordan Diedrich reports. This support includes connecting talent and industry, providing housing options, offering site selection assistance, and supporting economic development projects.
A Legacy of ServiceMMP Architects
Consistency, continuity, and quality have been central to the success of MMP Architects Inc., based in Winnipeg, Manitoba and founded nearly a century ago. In addition to its impressive heritage and sharp design skills, the company has a technology-savvy attitude, low staff turnover, and a customer-friendly ethos.
Elevating Residential Construction: Harrison Homes Sets a Standard of Excellence Designing and Building CommunitiesHarrison Homes
Finding a general contractor who understands how to efficiently design and construct a residential community that achieves the financial goals of the client can, at times, be easier said than done. Harrison Homes takes a commercial approach to residential developments, providing optimized solutions that maximize their clients’ return on investment. They achieve this by offering a robust portfolio of services, powered by an A-list team of professionals and hand-picked subcontractors that excel at creating quality spaces for people to call home.
Proof That Top-Class Automated Packaging Takes Top-Class PeopleViking Masek
When Leonhard Packaging Solutions (LPS) was founded by Robb Leonhard and his older brother Rick in 2002, the company started small, with Rick serving as President and Robb filling the role of Vice President. The brothers had the drive and talent for finding the right people and empowering others, a quality they brought to the newly formed business. In the next few years they brought in RC Huhn and Scott Miller to the ownership team. Both brought strong skill sets that complemented the team.
Team Effort and Automation Win the DayChick Machine Company
Chick Machine Company is celebrating its 52nd anniversary as one of Pennsylvania’s most well-known and reliable machine shops. The company’s story began in August 1971, with its namesake Jim Chick realizing his vision on roughly 300 acres near the city of Butler, part of rural western Pennsylvania. The business was an idea Chick had after he left a machining position in the area to pursue his fortunes. This decision coincided with a business venture by friends of his, who had just started a local precision laser company, now a multi-billion-dollar outfit in nearby Saxonburg.
Regaining GroundTravel and Tourism in a Post-COVID World
It goes without saying that a global pandemic wreaks havoc on tourism. The COVID-19 shutdowns and travel restrictions plunged the travel and tourism industry into an unprecedented crisis as people stayed home to avoid the spread of the virus.
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