The customer may not always be right, but they definitely know what they want from their shopping interactions: quality, loyalty, and the ability to make meaningful connections with companies.

Building a Client Base by Building Relationships
The customer may not always be right, but they definitely know what they want from their shopping interactions: quality, loyalty, and the ability to make meaningful connections with companies.
Green Wellness Life
Green Wellness Life distributes a wide array of cannabis-based goods, used primarily for health and healing. None of its wares—sold online and at a retail outlet in Caledonia, Michigan—will get you high.
Lanau Industries
Martin Rondeau founded Lanau Industries in his hometown, Saint-Gabriel-de-Brandon, Quebec. The concept took off when Mr. Rondeau and his small team designed and built his first truck body in his humble welding shop and recognized that he was onto something. That dump body still runs to this day, nearly two decades later.
BWS Manufacturing
As North American business continues to experience a return to domestic manufacturing, transportation becomes all the more vital to maintaining supply chains—and nowhere is that more evident than in trucking.
EuroSort
Dedicated to building sorting equipment that promise industry-best levels of accuracy and precision, EuroSort boasts products with the smallest discharge space possible—up to 50 percent smaller than competing technologies—and a reputation for producing small, effective, dependable, and affordable machines that can operate continuously to produce exceptional outcomes.
Live Patrol Inc.
As different as they seem, construction sites, high-rise residential buildings, commercial businesses, storage facilities and even solar farms have one thing in common: they all need trustworthy and professional ‘round-the-clock security. That’s where Live Patrol comes in.
Bell and Howell
Technology-enabled field services company Bell and Howell services a wide range of automation equipment for multiple original equipment manufacturers (OEMs) and markets across North America. We spoke to the company a year ago, reporting on how the Durham, North Carolina-based business helps customers increase efficiency and reduce operational costs through its comprehensive solutions in retail, grocery, pharmacy click-and-collect, automation, and production mail. This month, we sat down with senior executive and grocery commerce expert James Hermanowski to learn more about the company’s work to fight food insecurity through food bank technology.
Specific Mechanical Systems
Specific Mechanical Systems is at a turning point. The Victoria, British Columbia-based firm specializes in the design, manufacture, and installation of brewing and distilling equipment for alcoholic beverages.
How Social Media has Redefined Marketing
The world of social media is like ever-shifting sands. No sooner had the world become almost blasé about the global reach that the internet afforded everyone from local school students busking on YouTube to multinational corporations shipping specialist parts to technicians in Africa than we had to figure out the difference between brand ambassadors and influencers.
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Entrepreneurship Among Women Veterans
The United States is home to more than 2 million women veterans—and this number is on the rise. In 2000, women veterans made up just four percent of the veteran population, but that figure is predicted to make a dramatic leap to 18 percent by 2040, according to the U.S. Department of Veterans Affairs.
Red Deer County, Alberta
With a population of almost 20,000 (and growing), Red Deer County offers a unique composition of urban and rural, village and country, industry and agriculture. The region pays homage to its existing industries and its agricultural foundation while keeping its sights set on the future.
Maricopa Economic Development Alliance
Maricopa, Arizona is enjoying remarkable growth as newcomers are drawn to the community’s economic opportunity, exceptional diversity, quality of life, and affordability, which make the city an attractive alternative to nearby Phoenix. Since 2000, Maricopa’s population has skyrocketed from approximately 1,200 people to 75,000. Just two decades ago, “We were nothing but farmland,” says Christian Price, the former Maricopa mayor and current President and CEO of the Maricopa Economic Development Alliance (MEDA).
IWCD
Construction is an ever-changing industry, and the businesses that not only survive but also thrive have the willingness to adapt. British Columbia-based Island West Coast Developments Ltd. (IWCD) is one of those companies.
ASI, A Division of Thermal Technologies
Taking great pride in workmanship is a top priority for ASI, a company with more than 35 years of experience in specialized drying, curing, and cooling solutions for both the U.S. and overseas.
Vector Controls and Automation Group
Vector Controls and Automation Group (Vector CAG) is an established representative, distributor, service and solution partner for several manufacturers. The company was born on March 6, 2013 from a concept that took two years to fully realize after President and Managing Partner Jared Boudreaux, having worked for Endress+Hauser, working with their leadership and consultants to consolidate representatives in the market and geography.